MAINTENANCE
Prevention is the Best Medicine.
RAPIER can tailor preventative maintenance services to your exact requirements.
We offer scheduled on-site services by a certified Rapier expert, including software and hardware upgrades, as well as visual inspections and testing of network systems to provide you with detailed corrective actions that will eliminate problems before they happen.
- QoS control, fault detecting and equipment diagnosis
- Remote diagnostics and configuration
- Technical assistance and services “24x7x365”
- Verification that the equipment and network are configured and performing correctly
- Recommendations regarding improvements to the network architecture and/or configurations to improve overall network efficiency;
- Verification of equipment connections, signals and parameters
- Full spares holding
- Training personnel to diagnose and resolve field problems
- Regular software updates for any equipment maintained
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